After restoring the MySQL database instead of letters I see question marks, what do I do?

For the mysql version 5.0 and higher , the encoding of data stored is given mysql query at the time of the request to read or write data. Therefore, if you do not specify the encoding type when connecting to a database , it uses the default encoding . All of our hosting servers default encoding UTF- 8. So if you're using on your website different encoding , you may face the problem of mapping data, that is, instead of the Cyrillic alphabet you will see the signs ? " ? " or other meaningless characters .

Methods of solutions :
1) to use UTF-8 encoding
2) if your script is setup , which indicate what encoding to use when connecting to a database , then set it correctly
3 ) If the settings are not , find a library that uses a script to connect to the database and add a line to set the encoding of data in the database . Line looks like this:

mysql_query ("set names cp1251");
where cp1251 - the encoding of data in your database

If you checked it out and pointed it right , but the problem persists, then please contact our tech. support. We will always help you with a solution to this problem.

What to check after following this guide

After changing settings, make sure the result works not only in the control panel but also for real website visitors or mailbox users. Test without browser cache and avoid changing many settings at once unless you know exactly what each change does.

For hosting, check the domain, website directory, PHP version, database and email. If the website shows an error, review the error logs in the hosting panel.

• make sure files are uploaded to the correct directory;
• check free space and hosting limits;
• test the website after changing settings.

When to contact GoodNet support

If the guide is not enough, contact GoodNet support. Include the domain, service name, when the issue started, what you already checked and the exact error text. This helps support move directly to diagnostics.