1) Go to the dashboard for the clients at the address
https://goodnet.ua/clients/clientarea.php
2) In the menu bar, find - Domains
3) In the drop-down list, choose the menu item - Domains -> DNS Management
4) After that, contrary domain, which record you want to edit, then click Edit
5) You will then be available to the editor NS-records.
6) After making the necessary changes, press the button - Save.
What to check after following this guide
After changing settings, make sure the result works not only in the control panel but also for real website visitors or mailbox users. Test without browser cache and avoid changing many settings at once unless you know exactly what each change does.
For domains, check which DNS records are visible from outside. If records were changed recently, some networks may still use the old values until DNS propagation is complete.
- check the name servers at the registrar;
- verify A, MX, TXT, CNAME or other required records;
- wait for DNS propagation if the change was recent.
When to contact GoodNet support
If the guide is not enough, contact GoodNet support. Include the domain, service name, when the issue started, what you already checked and the exact error text. This helps support move directly to diagnostics.
