Discount applies to all hosting plans, virtual servers, dedicated servers, etc, except for domain names.
10% credited to your account after 30 days. If within 30 days, the client refuses services, the money is not credited.
When the accumulation amount of you can withdraw money or use them to purchase our services or payment for domains.
What to check after following this guide
After changing settings, make sure the result works not only in the control panel but also for real website visitors or mailbox users. Test without browser cache and avoid changing many settings at once unless you know exactly what each change does.
For invoices and payments, check the service status in the client area. If the payment was not applied automatically, save the receipt, transaction ID and payment date.
- make sure the invoice is paid, not only created;
- check the service expiration date;
- do not renew critical services on the last day.
When to contact GoodNet support
If the guide is not enough, contact GoodNet support. Include the domain, service name, when the issue started, what you already checked and the exact error text. This helps support move directly to diagnostics.
Practical tip
If this guide affects a live website, domain or mailbox, check the result from the user side after making changes: open the page without browser cache, send a test email or verify the required record with an external tool. Keep the previous settings until you are sure the new configuration works correctly.
When contacting GoodNet support, prepare the domain name, service name, a short description of the issue, when it started and a screenshot or the exact error text. This helps support identify the cause faster and avoids repeating basic checks.