At present, the function Managed DNS is supported on all Ukrainian and Russian domain zones and zones of international (com, net, etc.). If you need this feature for your domain name is already registered, then make a request to the sales department to activate it. For new registrations activation of this function is available when ordering. Function The DNS is completely free.
A bit of control. To access the Manage DNS go to your client panel using your username and password. Go to "My domains", choose your desired domain and click on its properties. In the new window, at the bottom, you will find a button control DNS, click the button for DNS records.
Below is a completed example DNS records. Priority should stand for MX records. If you add an entry for the domain (not a subdomain), then in the "Host Name" using the symbol «*».
What to check after following this guide
After changing settings, make sure the result works not only in the control panel but also for real website visitors or mailbox users. Test without browser cache and avoid changing many settings at once unless you know exactly what each change does.
For domains, check which DNS records are visible from outside. If records were changed recently, some networks may still use the old values until DNS propagation is complete.
- check the name servers at the registrar;
- verify A, MX, TXT, CNAME or other required records;
- wait for DNS propagation if the change was recent.
When to contact GoodNet support
If the guide is not enough, contact GoodNet support. Include the domain, service name, when the issue started, what you already checked and the exact error text. This helps support move directly to diagnostics.