On all our hosting servers, we use the operating system FreeBSD and CentOS.

What to check after following this guide

After changing settings, make sure the result works not only in the control panel but also for real website visitors or mailbox users. Test without browser cache and avoid changing many settings at once unless you know exactly what each change does.

For hosting, check the domain, website directory, PHP version, database and email. If the website shows an error, review the error logs in the hosting panel.

  • make sure files are uploaded to the correct directory;
  • check free space and hosting limits;
  • test the website after changing settings.

When to contact GoodNet support

If the guide is not enough, contact GoodNet support. Include the domain, service name, when the issue started, what you already checked and the exact error text. This helps support move directly to diagnostics.

Practical tip

If this guide affects a live website, domain or mailbox, check the result from the user side after making changes: open the page without browser cache, send a test email or verify the required record with an external tool. Keep the previous settings until you are sure the new configuration works correctly.

When contacting GoodNet support, prepare the domain name, service name, a short description of the issue, when it started and a screenshot or the exact error text. This helps support identify the cause faster and avoids repeating basic checks.

Need help?

If the guide is not enough, the GoodNet team will help with hosting, domain, VPS or control panel setup.

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