1 ) to move to a higher hosting plan , one tariff line , for example hogsting plans DA, the transition from hosting plan DA-mini on the DA-start, you can make your own. Just go to your client panel , go to the "Services" tab to select the products and services in front of your hosting plan , click the down arrow below the button to view the data in a pop-up window, select "Modify the service ." The system will prompt you to choose one of the available hosting plans and the period of payment. Moving to a larger data plan you pay only the difference between the tariff plans .
2 ) to move to a lower rate plan , please contact the sales department and inform them on which plan you want to go and the time of payment. The difference in the rate plans with no offset .
3 ) to move from one line to the other hosting plans , you can order just another hosting plan and ask for those . support to migrate your data from one server to another. With regard to the allocation and cancellation of unnecessary hosting plan you contact the sales department.
To request use the ticket system in your customer panel.
What to check after following this guide
After changing settings, make sure the result works not only in the control panel but also for real website visitors or mailbox users. Test without browser cache and avoid changing many settings at once unless you know exactly what each change does.
For invoices and payments, check the service status in the client area. If the payment was not applied automatically, save the receipt, transaction ID and payment date.
- make sure the invoice is paid, not only created;
- check the service expiration date;
- do not renew critical services on the last day.
When to contact GoodNet support
If the guide is not enough, contact GoodNet support. Include the domain, service name, when the issue started, what you already checked and the exact error text. This helps support move directly to diagnostics.